Answers to some of your questions
Each CPD course contains an article and a questionnaire. In each questionnaire, there are a range of multiple choice questions as well as select the correct answer questions. You will have two attempts to pass the questionnaire.
Yes. Our CPD Course material is downloadable for you to use in the workplace, or to take offline. We encourage the use of as much material as you can find in our resources in each lesson.
You have access to the CPD Course for as long as it takes to complete the course.
If you have read the course material you must proceed to the questionnaire where you will get two attempts to pass. If you pass, the system automatically generates a CPD certificate and saves it to your profile for future reference.
Your certificate can be found in your Profile which is accessible from the top toolbar of the site, once you are logged in. There is a specific tab in your profile labeled ‘My Certificates’ and it is in this area that all certificates are stored for you to download when you require them.
Additionally, at the completion of each course, a green Certificate button will appear, allowing you to immediately download the certificate. If this doesn’t work, it may be due to your popup blocker on your web browser. In any event, they are stored in your profile.
If an event organiser makes use of our CPD tracking software, your Certificate can be found in your Profile which accessible from the top toolbar of the site, once you are logged in. If you are not a member of MYCPD, you can make use of our 'Find My Certificate' search function found under the 'Help' tab.
Sure thing. Email us on firstname.lastname@example.org. Provide us with the number of people wanting to register as well as their name, surname and professional number and we'll get back to you with our best offer. Only groups of five or more will be considered.
Unfortunately not. For a once-off amount, you get an annual subscription (12 months access) where you can view and take all the courses loaded on the platform. We have clinical as well as ethics courses available.
We have a number of online payment options, including debit or credit card, fast EFT, cash payment options by downloading a barcode that can be scanned and cash deposited at a number of popular retailers. We only accept EFT deposits in exceptional circumstances. To request payment by EFT deposit, please email email@example.com with the subject line 'Bank EFT request'.
Please email firstname.lastname@example.org with the subject line ‘Urgent’. We will contact you immediately to sort out any issues.
Refunds are made into the account from which the money was received.
To request a refund, please email us at: email@example.com with the subject line “Request for Refund’.